Keeping your accounts even more protected
Learn all you need to know about our new security feature involving authentication via an auto-generated code.
FAQ-Frequently Asked Questions
The following FAQ will help you learn more about our new security measure designed to help keep your accounts even more protected.
Please note that if you have the StrideCU mobile app, you will need to update it on your mobile device via the App Store (or through Google Play on Android devices). Updating your StrideCU mobile app is required to ensure full 2-Step Verification functionality.
What is 2-Step Verification?
How does it benefit me?
How do I set it up?
When will I need to use 2-Step Verification?
What if I don't want this feature?
Does 2-Step Verification replace the use of challenge questions and answers for log in?
Can I register for 2-Step Verification via both text and email?
Help! I still have questions!
Coming soon! Check back here to learn how to set up 2-Step Verification once we are live!
2-Step Verification Troubleshooting Guide
Coming soon! Once the enhanced login feature is live, our troubleshooting guide will be available for members to reference.
Security is everyone's responsibility.
At Stride Credit Union, we are committed to protecting your personal and financial information. Our mission to provide an exceptional service experience also spills over into providing an exceptionally safe place to handle your financial matters. Learn more on how we are protecting you and how you can protect yourself, visit our Internet Security and Privacy pages below.