Automatically transfer all your automated payments and deposits at other financial institutions to your Stride Credit Union account.
Switching financial institutions can seem overwhelming. ClickSWITCH® makes it easy.
If a switch shows as “Completed”, there’s no need to contact the payee. For switches marked as “Mailed” for more than 15 business days, you may want to contact the payee to confirm the status.
Note: Some billers require payment switches be completed directly with them. In these cases, they may not accept the switch request via ClickSWITCH. This is a policy limitation by the source institutions.
Yes. Indicate the type of direct deposit to be switched and complete the required information. Some employers and government agencies require direct deposit switches be completed directly with them. In these cases, they may not accept the switch request via ClickSWITCH and you will need to contact your payroll department.
Service Canada no longer processes or accepts forms with an electronic signature. This affects requests for Old Age Pension (OAP) or Canada Pension Plan (CPP) transfers.
Going forward, there could be up to four options for account holders to switch their account information. The options will be determined based on the agency selected within the ClickSWITCH database:
The easiest way to check the progress of a switch is to look at the “Status” column within the ClickSWITCH portal. Switches that have been completed and confirmed by payees will display a “Completed” status. Switches that are still in process will display a “Mailed” status.
For switches that have a mailed status for 15 business days or more, we recommend contacting the payee directly to confirm the switch status. If you have opted to receive status emails, you should receive a "Switch completed" email notification.
Can I use ClickSWITCH to transfer pre-authorized payments (i.e. Netflix subscription) currently coming from a credit card account to a chequing/savings account at Envision Financial?
Yes. As long as the payee accepts a chequing/savings account as the payment method.
Can I use ClickSWITCH to transfer pre-authorized payments TO a credit card account (i.e. Collabria Mastercard)?
No. The destination account for the ClickSWITCH service must be an active Canadian currency chequing or savings account.