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Personal Banking

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Bank accounts that put you first


 

Let us focus on your banking, so you don't have to

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Expert advice

Our local experts have the experience to help you achieve your financial goals, providing you with peace of mind.

Digital banking made easy

Access the services you need from anywhere with our mobile app, online banking and ATM network across Canada

Customized account alerts

Stay informed about your business banking with 20 alert options for account activity you can get via text, email or both.

Full financial services

From chequing accounts to mortgages to financial planning, we have it all available, so you can rest easy. 

 

Don't have time to deposit your cheque?

Deposit Anywhere makes it simple and easy to deposit your cheque with your smartphone from wherever you are, whenever you want. 

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Get the ball rolling on a loan application from home

We want to make things as easy as possible for you to apply for a loan or a mortgage. Use our calculator to figure out payments ahead of time and then get in touch with us to start the process!

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Opening a Stride account is as easy as:


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Book an appointment

When you're ready, we'll get in touch to collect the information we need to open your account (see below).

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Sign online

Review the set-up documents we send and sign them using our e-signature software.  

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Open your account

Stop by the branch with photo ID to pick up your debit card and online banking information.

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Deposit shares & go

Now all you need to do is deposit your member shares and you’re ready to go!

 

During our call

When we chat, we’ll need to collect some details from you to get your account set up:

  • Full legal name       
  • SIN      
  • Birthday       
  • Phone number       
  • Email address       
  • Legal & mailing address
    (Note: if you’ve lived at your current address for under two years, we’ll also need your previous address)
  • Marital status and if you have any dependents       
  • Tax residency       
  • Occupation       
  • Employer, their address and phone number
    (Note: If you’ve been employed there under two years, we’ll also need your previous employer’s address and number)       
  • Type of accounts required (personal or joint) and their intended use

During account opening

When you come by the branch to pick up your account materials, we’ll also need to see a piece of photo ID and make a copy of it for our records.

Bank anywhere, anytime

 
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On your phone or tablet
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On your computer
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​Via thousands of ATMs
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​In your local branch

Your banking questions answered

You can choose from 20 alert options for account activity. To start, we highly recommend including the following:

  • “New Payee Added” – anytime a new bill payee is added, you’ll be notified
  • "Online Login” – anytime someone new logs in using your credentials, you’ll be notified
  • "E-Transfer Recipient Added" – you'll be notified is a new e-transfer recipient is added

To set up an alert, simply:

  •  Log in to your online banking
  • Select  “Messages and Alerts” from the menu on the left-hand side of the screen
  • Click the “Get Started Today” link on the page that appears
  • Under the heading “Add a New Alert”, select the alert you would like to receive
  • Once selected, click the “Get Started” button at the bottom of the page
  • To finalize set up, you will then need to accept and add the cell phone number and/or email address you would like to use

Repeat these steps for each alert you wish to set up. 

Note: Bell MTS can be inconsistent for text alerts. If you are a Bell customer, we recommend using an email address to ensure you receive all notifications.

To set up your Interac® e-Transfer profile, simply:

  1. Log in to your online banking
  2. Select “Transfers” from the menu on the left-hand side of the screen
  3. Select “Send Interac e-Transfer” from the dropdown menu that appears
  4. Select “Create Sender Profile” directly under the “Interac® e-Transfer” heading on the page that appears
  5. In the “Create Sender Profile” form, enter your name, email address and/or cell phone number and click the “Continue” button beneath.

You have now completed your sender profile set-up!

Note: The name chosen above will be used to identify you as the sender of funds.

To set up e-Transfer auto-deposit, simply: 

  1. Log in to your online banking
  2. Select “Transfers” from the menu on the left-hand side of the screen
  3. Select “Send Interac e-Transfer” from the dropdown menu that appears
  4. Select “Auto-Deposit” directly under the “Send Interac e-Transfer®” heading on the page that appears
  5. In the “Autodeposit Registration” form, enter your email address and your preferred deposit account. Then click the “Register” button beneath.

You have now completed your auto-deposit set-up! 

Note: You will receive an email to the chosen address confirming auto-deposit set-up.

​Need help or advice?

Don’t hesitate to get in touch. We’ll be happy to chat in-branch or stop by your business to lend a hand.

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