Mobile Banking via Text Messaging


Mobile banking via text messaging gives you real-time access to your accounts wherever you happen to be. Just send a quick text message to your account and you'll receive one back.

This works on all text-enabled phones. Doesn't matter what kind of cell phone you have, as long as you can send and receive text messages.

What can you do with Mobile Banking?

You can check your account balances and recent account activity from anywhere you can get a signal - instantly. There's no need for a computer and you'll have peace of mind knowing you can check your account balances and activity anytime, anywhere.


Your personal information is always secure because the only information sent to you is your account balance or recent activity. Even if you misplace or break your phone, no one will be able to make changes to your account, steal funds or find your personal information. You can also cancel or temporarily disable mobile banking through MemberDirect® Online Banking.

Ready to get started?

Getting started with Mobile Banking is easy. All you need is access to your MemberDirect Online Banking. If you don't have online banking, visit your nearest branch and sign up today!

If you're already using MemberDirect® Online Banking Expand/Collapse

1. Have your cell phone handy and log-in.

2. Click MY PROFILE and choose Mobile Banking on the left-side of the page.

3. Enter your cell phone information.

4. You'll receive a text message with your unique pass code.

5. Confirm the pass code on the Mobile Banking page.

6. Select the accounts you want to access with mobile banking. You can change the account nickname to something easy for you to remember (but each nickname must be unique).

Using Mobile Banking via Text Messaging Expand/Collapse

Mobile Banking uses keywords to find and deliver the information you want. Simply send any of the following keywords to MONEY (66639) to start receiving the information. Please remember that keywords are case sensitive.

  • ACT - For account activity of your primary account
  • ACT <account nickname> - For account activity of a specific account
  • BAL - For the balance of your primary account
  • BAL ALL - For balances on all your accounts
  • BAL <account nickname> - Provides balance of a specific account
  • DISABLE - Temporarily disables you phone from Mobile Banking access
  • HELP - Provides a list of keywords and account nicknames
  • INFO - Provides information about Stride Credit Union
  • NICK - for a list of account nicknames
  • STOP - Permanently deletes your phone from Mobile Banking access
*Standard text messaging rates apply and may vary depending on your service provider and selected plan. Contact your service provider for information on your account and plan features.